Shipping & Delivery

Shipping and Delivery Information

Welcome to Synergy Pickleball's Shipping and Delivery page! We aim to make your shopping experience as seamless and enjoyable as possible. Here’s all you need to know about getting your favorite Synergy Pickleball gear delivered right to your doorstep.

Shipping Options and Fees

  • Standard Delivery (U.S. Connected States): $7.95
  • Expedited Delivery (U.S. Connected States): $12.95
  • Alaska and Hawaii: Flat rate of $35.00
  • International Orders: Customers are responsible for all duties, customs, and fees associated with their orders.

Free Shipping

  • Free Standard Delivery on Orders Over $50: Spend $50 or more, and we'll cover the shipping costs within the U.S. connected states!

Delivery Times

  • Standard Delivery: Expect your order within 5-10 business days.
  • Expedited Delivery: Arrives faster, within 3-5 business days.
  • Alaska and Hawaii: Delivery times may vary, but we aim for 10-14 business days.
  • International Orders: Delivery times will depend on your location and local customs processing times.

Note: We're working hard to reduce our delivery times as we grow. Please bear with us and support our journey as a new brand!

Order Processing

  • Business Days: Monday through Friday (excluding public holidays).
  • Weekend Orders: Orders placed after 2 PM PST on Friday will be processed the following Monday.

Important Notes:

  • Weekend Warriors: We know you’re eager to get on the court, but our team needs a break too! Orders placed after 2 PM PST on Fridays will be shipped out on Monday. Keep your paddle handy – your gear is on the way!
  • Patience is a Virtue: We appreciate your understanding as we strive to improve our delivery speed. Your patience helps us grow stronger, just like a well-aimed pickleball serve!

International Shipping

  • Duties and Fees: Please note that international customers are responsible for any duties, customs, and fees applicable to their order. We recommend checking with your local customs office for more information.

Need Help?

If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team at info@synergypickleball.com. We're here to help and ensure your Synergy Pickleball experience is a smashing success!

Thank you for choosing Synergy Pickleball – where passion meets the court!